Most of the paintwork not done. Time for action, time to get papers involved, TV and even court action. I contact my solicitor and explained everything. They grow taller and have smaller fruits than their Asian cousins. (May be even worse now with an escalating leasehold). Well, I have read all the above comments with interest. They take anyone on. Bought my home from these cowboys in 2014. I have just come across this now, but I am yet to speak to anyone who has a good word to say about Persimmon. We have 14k saved up to put as a deposit so it would give us a sensible mortgage every month which would be fixed for 5 years at £497 a month. The pedestals were the wrong size for basins so they filled the gap with filler 3 inches thick. Ranging from flats to large family homes located across the UK at prices you’ll love. 15 months later and things are still not done, they have only just acknowledged the things that need doing one of the things being our outside tap, which we paid extra for, when we got the keys in December 2017, it was there, we moved in January 2018 it was gone and capped, we are now in may 2019 and they are saying they won’t replace it because it’s not in the warranty. Can you all please tell me as to which particular sites you are having these issue? They build the house out of wood then put a brick skin around the wood. Charles Church denied that this could be the case, and it was at our expense that we were proved right. If you bought a new car – would you have taken it from the showroom with defects – no steering wheel, dent in the wing, etc. No complaints at all!! New homes for sale from one of the UK's largest house builders. The people that they employ to build their houses must ne on a back to work scheme as the workmanship is so poor. we should get together and stand up to these “dare I say it B…….finished ranting for the time being keep in touch. Thank you, a very upset Persimmon Home owner wanting to get out of it. We are still awaiting for the 5th attempt to get it right. The future neighbour is worried about the fact that he was suppose to move in back in the beginning of April at the latest. Give me a house built from breeze blocks then brick around the breeze block any day, I believe Barratt and Taylor wimpey still use traditional construction (for now) but are losing money as they can’t build the houses as quick as persimmon timber frames as the frame is more or less pre built and measured in the factory before it’s erected on the site …persimmon is all about speed and profit for the builder. Just lately part of my roof flashing is coming away. There were dozens of similar examples. As a result of this scandalous behaviour I believe that the Nationwide Building Society have made a decision that because “the properties would not offer suitable security they will no longer lend on escalating leasehold properties.”(Copy & Paste) http://www.ns-fs.co.uk/PERSIMMON–HOMES–WITH-999-YEAR-LEASES-DECLINED-MORTGAGES–BY-N.html. She is also told the house will be looking as if it’s done by June, with us moving in towards the end of June. British management at it’s most typical: everyone loses. I am particularly concerned about the type of lock used on the cloakrooms situated under the stairs following an incident which resulted myself and my very young grandson being locked in for over seven hours. At this point they reluctantly accepted their concessions but were bitterly disappointed by the “final finish” offered to them (standard not high spec). I get in contact with the sales rep and ask what’s going on. Marketed by Persimmon Homes - Westminster Walk. About to get solicitor involved. I understand that they buy cheap … I live at West Rainton on a new estate Keepmoat Homes Ltd built ( apart from boundary problems I have had loads of shoddy/poor workmanship DIY jobs, so there not professional builders as such, I’m 65 & would appreciate any help or advise. Rating: 100 % of 100. We have had to endure the whole of winter with a front door that is seeping in a draught around the complete door. Our walls are 145cm in part with most of our neighbours over 6ft gawping in. I think the Dry wall people that built my house must have been registered blind as the finish is so poor, and the walls are so crooked. Alan Knight the Customer Service Manager, for the area we are in is brilliant at fobbing people off, and making out that everything is being done. Hi all, I’m sitting reading every ones problems with their new homes and feel so sorry for you all, after all it should have been an exciting and happy experience,as a pensioner I saved and worked hard all my life like most people do, I decided to down size and bought my new house thinking I would be lovely and warm in winter,”NO SUCH LUCK” we had one of the worst winters in history, I was freezing due to drafts,rain coming in,mould up the walls, this was down to the house drying out,not enough drainage,leaks for 9 months SO CALLED BUILDERS kept telling me it was condensation My reply was I have been around a long time now I do know condensation from leaks and that I have never had so many problems with doors 2 new front doors and 2 new patio doors AND STILL NO GOOD,3 kitchen taps 3 indoor stopcocks,pipes to boiler changed twice a kitchen unit replaced as the first one got ruined with the “LEAKS NOT CONDENSATION!!! They fully understood that most new builders have had bad press in the past with numerous visits by “Watchdog” along with all the negative responses from “Internet Forums” they always felt that with good scrutiny they would be capable of acquiring a good home. She tells me she can’t authorise that and it has to go through our solicitors. the site managers have a bonus incentive to complete,. Their most alarming concern was that Persimmon Homes are selling houses on a long lease of 999 years with an escalating ground rent which will be reviewed every ten years in line with the RPI. I got penalised for working too slow because I was neat and told not to bother and to just bodge the work…. Her boss states a letter was sent to me in November stating the houses should be read spring/summer time. Get the Snagging Guide FREE! Front door still doesn’t shut properly but they’ve painted it twice to make it look nice! I find it totally despicable that many “First Time Buyers” are being taken in by unscrupulous house builders when there is no justification at all for them to build and sell “Stand Alone Houses” that are leasehold. Paint work a joke walls a mess not plastered smoothly And loads of other stuff to top it off the kite winder at top of stairs started to split in half some joiners came said it was manufactures fault it had not been glued apparently customer service guy came out with the stair guy heard one of them say we will just clue and nail it back together that was last Tuesday our staircase in being held up with 7 nails we still haven’t heard back from them I just hope the lot come crashing down co we will sew the arse of them stairs creek plus some of them bevel in over so when you walk down the stairs your feet are not strait on some steps heel is lower than toes. The shower leaked and still does after 4 visits the feet were not touching the floor and the water was coming through the door. (not paying attention to the estimated completion date underneath the date space in small letters). Over the next few months he and the contracts manager built up a good team of tradesmen and we turned out well finished houses. But I suppose that is what you should expect for nearly £300k! It is such a shame because this company doesnt see the stress they put you under. We continued to find faulty radiators with loose brackets fitted and a large chunk missing out of the kitchen worktop, an extractor fan blowing out cavity wall insulation. I’m a carpenter and a sub-contractor on one of the sites. But steer clear! dave bullock regional head of construction is a ass hole as he says the cream always rises to the top wat a prick he is. But like I say they couldn’t do enough, set us up with mortgage advisors, talked us through what types of insurances we would need and even have advice on bank accounts and direct debits!! I say my better judgment as it was my husband who was desperate to move in. However, the house is very aesthetically appealing but OMG the build is a joke! Their incompetence was … Also local council are as equally at fault as they have signed house off!!! Like others I thought you were describing my house in Wiltshire. I find it hard to believe that Persimmon are still in business, they the worst house builder in history. She says she doesn’t know and that she is leaving the company for another job. We are by a river we are on a potential flood plane land with no damp proof membrane. Understandably worried I get in contact with the site rep who says I’m not the only person who has called regarding this and she hasn’t heard anything back from her boss yet. We went into the house last evening to find floor filing commenced but unfinished, kitchen island unfitted and doors leaning against walls. A shower. So time went by we moved in and started to notice the build quality was well below par, really shoddy decorating, bare patches on most walls, gaps between skirting boards, nails sticking out. What a mess customer services don’t want to know they keep fobbing us off with stupid answers its gone too far. The list is endless, and I am getting nowhere re compensation. This wood shrinks and expands compared to breeze block constructed houses .. resulting in major snagging. The site manager was some poser called GARY who was a complete plonker that only knew how to bodge things when we pointed out snagging faults. no director of the company faced corporate man slaughter charges- their have good expensive lawyers-.. If the weather’s been kind, the build team are skilled, the site manager is diligent and all is on time, then you ‘may’ get a fab property. I live In a mid terrace perssimons house and me and all my neighbours say perssimons houses are horrible build quality and the work looks like something my 2 year old would have done, loose plug/light sockets and basically all fixtures and fittings where probably only screwed on with probably half a turn of a screw driver, pluming was really bad had to redo pipes in kitchen and downstairs toilet, they where all cross threaded and leaking, the usual nail pops poor plastering, the worst thing was when the locks failed on the doors and we where stuck in the house tell someone came to get us out, very poor quality homes and even there outside contractors who came to do repairs comment on how badley a cheaply made they are. Hi all, just bought a persimmon home and I am very concerned by all your comments. Now we have a leak frkm our en suite coming into the cloakroom and spreading to the stairs. I explain we were told it was a safety net and the houses will be built by feb/march before the stamp duty effect takes hold. my experience is do your research find out the directors name get an appointment for him to view your issue, and then write down and confirm to him all that has been agreed to resolve/ time frame etc. i advised i was not aware they where budget house as you sell them as quality homes( 4 bed detached house). As nothing had been built on the site they were advised to check the show house at another site 30 miles away which appeared to be as described. Kept pushing ys back as they ran out if bricks to build the house really. But the issues started as soon as we had our induction. After 8 months we still do not have a toilet working in the en-suite. And as it was next to the joining wall next door complaints (friendly ones luckily) from them followed. I wish i had never bought from these clowns. I have exchanged on a Persimmon Home due to complete the end of the month, going by these comment I will be completing a full snagging check. Debs and I discover that our good mortgage deal runs out in the very beginning of June. © 2021 CHESAPEAKE HOMES, All Rights Reserved. I have of course contacted Persimmon, and all they will say is that any lock can fail! This is a 4 bed family home with a family now in it and it’s crumbling away! As Alexandra said when you have paid the best part of 200k for a house any issues encountered are annoying/irratating/heartbreaking, but with our house at least, it’s the amount of problems that seem to be occuring! We have every right to moan when we have spent £200,000 on a new property, and the property, it seems to us, is falling apart at the seams. Valerie so sorry to hear the extent of persimmons complete lack of respect for u, really hope all goes your way, please keep us updated. It’s a pleasure to visit here. Had so many issues with that darn company been driven to setting up a lawsuit: https://missoldbypersimmon.com/ Would be great for everyone who’s had an issue with Persimmon to get in touch. No cavity trays and so on. The team in West wales are excellent, and buying my house went without any hitches at all. Also didn’t tell me garage had no access to my garden and I had to walk around onto the street and thru a residence car park by the flats next door to get to my garage PLUS they couldn’t find my garage plan to show me before I moved in and before xchange on contracts and didn’t say there was no side access door. Sorry to hear of all your problems but if it’s any consolation I too purchased a brand new home with all the same problems you have, iv’e been in my house 2 years and have still got all the same problems even though there c/care team have put their DIY skills!! Their military training will have given them the flexibility, discipline and loyalty to be adaptable and prepared to travel at short notice, allowing them to make a vital contribution wherever the action is. When plots was finished they put the heating on full blast. snagging list sent off in may 2011 included above issues and other bits like our shed roof needed re-doing, outside water butt was not on a slab or anything so obviously tilted and leaking etc but our main concern was unearthed on day one. Request Details. valerie turner. Housebuilder Persimmon has reported a fall in revenues for 2019 after being beset by scandals over poor housing quality. How can it have been signed off if it didn’t work. My appliances which I asked them to leave space for didn’t fit…I had to get a carpenter in over xmas at my cost and time to adjust the kitchen cabinet so I could fit my ‘STANDARD’ washing machine in. From my experience the only ones that are happy are those that have signed confidentiality forms and walk around with their heads hung in shame, I’m a pensioner it’s absolutely disgraceful the way they treat customers, I have been here 2 years now and still have the same on-going problems. A new build is by no means the easier option in this case, cowboy builders spring to mind!!! The cowboys came out and tried bodging it. Well what next, Oh yes, I forgot all the front airbricks on all the properties on the development are under ground level most of us have had to dig them out so they are visible. The whole thing took maybe 30 seconds, with a cordless screwdriver. Well that’s jolly good for you then, this clearly isn’t a forum you need …………..yet! Avoid at all costs they couldn’t run a piss up in a brewery!!! Thats is a less than a third of what my snag list was. I find it totally despicable that many “First Time Buyers” are being taken in by unscrupulous house builders when there is no justification at all for them to build and sell “Stand Alone Houses” that are leasehold. The site manager is rude and we were told by the sales women in the show home – oh you cant upset him he gets very funny. And removed from site. As Persimmons Group Chief Executive Jeff Fairburn refuses to answer the majority of genuine complaints put to him and appears to be only interested in excessive profits for the company it must be time for the “The Communities and Local Government Committee” to take him to task. any one got a house in wester inch village thinking of buying there but are scared of by all these horror stories. Finally he gets a reply late last week explaining to him they were going to do nothing. They are now firmly stuck between a “Rock and a Hard Place” as they have to leave their rented accommodation by the end of August and can’t afford to lose their deposit, mortgage valuation and legal fees which they have already paid and feel they have to continue with their purchase under extreme duress. i wouldn’t buy one if I was given the money, Anybody have any reports from the Lyde Green development? How can they get away with ripping people off and destroying their lives? To top the lot we now have found out there is a moisture problem under the lounge floor, the kitchen floor and all of the downstairs. Just as in the Armed Forces, Trainees will be working as part of a highly professional team in which every member depends upon their colleagues to get the job done. Only things left to do is reboard bedroom ceiling plaster it decorating to be done in living room hall stairs landing bedroom So I have done everything I can do bar cut my loses and lose the money already invested and I’ve spoken to my solicitor who is trying, but it looks bad. If I had to say anything bad at all, it’s the painters could be a little more careful, but I am a perfectionist.. Doors not fitting correctly, space too small for my washing machine, 3 concrete blocks so far found just beneath the surface of our non existent top soil! A huge and open kitchen, breakfast area, and great room will be the place to conduct your family's daily activities. It seems they ignore what they don’t want to settle, as they are a big firm with power and money. My new carpets are grubby due to having so many people in and out of the house constantly. I could go on and on and when I complained no one has acknowledged. Now we have a draughty front door with no mastic sealing on the inside and out, as they went one day and haven’t come back. Also she has given my number to my future neighbour without my permission. So it is not a case of just moaning, as Sue so eloquently put it. Jumped up git best place for him is in a ditch its all push push push get it on get it done get it up rain frost snow it dose not matter to them they are not going to be living in them there are tidy trades on site but the money they have to work for and the shit they have to put up with is terrible the standard of work is cut off point for quality. We hadn’t received this letter and I ask for it to be resent, which she does. They had also mentioned that all the missing fencing showing on the plans would be included and that all Persimmon homes came with standard floor coverings (carpets and vinyl). Hole in wall next to back door still after a year. I would not recommend anyone to move into a persimmon home. Any snagging issues (and to be honest, there are always some,) were dealt with properly, until the problems were solved and the customer was happy. I have an inkling due to the fact that the sales rep told us what everyone did for a living and tried to sell the house to us on that basis as well. It’s expected to take 4 weeks and involves scaffolding and scrapping out all the old mortar and painstakingly replacing it. The decorators looked to have used a jumper to do the painting the finish was so poor. Hence why I stick around and try and get stuff done through solicitors before Stamp duty comes back. I also suspect that what I do for a living has been explained to people who have wanted to move into the area as a selling point but I can not prove this. We are given 18 weeks to come out of the ground and finished. I get assigned a new one, he starts pestering the builders solicitors. A masterpiece of model living environments, The Persimmon offers the perfect plan for larger families. Our first mistake, not being allowed to see inside the house before exchange. I have videos of this still. Persimmon Homes has an exceptional track record of building over 200 custom homes … Popping nails, looks like the stairs are trying to come away from the walls, to name just a few of the problems in our so called new house. I gave up in the end. In jan we get a letter saying congratulations that we have exchanged contracts and that the house should be ready and made by the 6th of June 2012 and that two weeks after we can move in. We bought a house from them in November 2011 and had endless snags that we have chased up over and over again. Help to Buy, Persimmon Homes profits and bonuses, and a situation our columnist finds sickening. A lot of the problems with persimmon homes are the timber frame construction. Anyone reading this if you haven’t yet bought a persimmons hell hole then take everyone’s word and stay well away from then cos if I see anyone looking at the houses behind us believe me they won’t buy after I’m finished telling then about the hell holes we bought our site is in County Durham. We went to measure up last week and the kitchen had been part installed but it was the wrong colour – we ordered gloss white but somehow out paperwork said gloss cashmere so that’s what we have been given. Looking at moment but now terrified after reading comments. What makes this worse for us as customers is that they have also perfected a system of dodging their legal and non-legal obligations through many years of practice. I am a carpentry sub-contractor and do work on persimmons sites. Properties prices from £177,995. As nothing had been built on the site they were advised to check the show house at another site 30 miles away which appeared to be as described. Can you provide more information on your action, if any, against Persimmon and/or NHBC concerning poor quality roof materials and workmanship please? Ty Ty Nursery has a huge selection of Japanese Persimmon Trees at unbelievable prices. They recently informed me that my house has NO cavity wall insulation at all. These new builds should all be avoided. On top of that our fences fell down to find that the posts were just pushed into the ground no concrete to hold them. Paintwork diabolical – too much paint in some cases none in others. My Daughter and Son in Law suffered unbearable experiences in the rental market which resulted in their choice to take advantage of the Governments “Help to Buy Scheme.” Before they signed the plot reservation (6th April 2015) the sales advisor had advised them that the house build was to Persimmons “higher spec” this meant that the house would have an outside light, stainless steel oven and hob, stainless steel chimney extractor, half tiled bathroom with a shower above the bath and half tiled ensuite. At the thin point, on the old architraves, it was about 7 mm. Linda / Sabrina, could you tell us which developments you’re in? A year later and 6 site managers later and not that much further on. They can not do enough when you are purchasing, they trip over themselves to book appointments for this that and the other! I only construct the roofs and build the stud work because I can produce a quality job and earn enough money to pay my mortgage which as you can imagine is not on a persimmon home. I hate the garden. I won’t bore you with our horror stories, they are ongoing. It got off to a bad start when they held back the keys for 4 hours after receiving our funds at 1 o’clock. I’m writing this as I’ve just had the roof inspected by professional roof builders who have informed me that no only have Persimmon used the wrong mortar but also (and more importantly illegally) used the wrong size and length ridge tiles for a property of this height. They excepted no responsibility what so ever and cost me over £3000 witch absolutely destroyed me. Then we was to 2nd fix the plots. Beautiful size rooms, but same as above flooring wrong, ill fitted. I’ll post an update later! I also spoke to my mortgage advisor today to help get our mortgage deal extended and discovered that our sales rep (as I said before, now gone) by all intents and purposes knew from the very start that the house would be finished in June……despite explaining EVERYTHING ABOUT MY WIFE’S PREGNANCY, TRYING TO AVOID STAMP DUTY, THE LOT : (, THREE YEARS ON AND THEY’RE STILL AT IT! So, In short we would happily buy another persimmon … A professional roofer has shown me his disbelief in how its been fitted. We're glad that Chesapeake Homes decided to build in this area, really, looking at the way things have played out! This quite clearly states the responsibilities of the builder and most importantly that we are to be treated fairly. The sales rep leaves and a new guy called Jeff turns up to take over. We moved in end of November 2011 – no heating. Every room has been replastered, and re painted. I think the previous occupants were very light footed people with no kids. A tall building should use smaller and shorter tiles so as not to be lifted up by the wind. But it just shows their blaze’ attitude – even though I told the site manager repeatedly that the cylinders weren’t secure, the response was invariably a shrug of the shoulders. 11. Numerous things were wrong and it was a battle to have anything resolved. We bought a new build June 2015, from the Dorchester Group, in Upoer Heyford. 2 homes for sale in Persimmon, Lawrence, IN priced from $219,900 to $219,900. We aren’t the only ones we think its all four houses built on the one raft base – God help us all. Bought a new 2 bed PERSHITTON home in 2006 and it is just full of sub standard equipment (plumbing, radiators, etc…), poor carpentry, and generally not what you’d expect for a new home. They must have been the same bunch of cowboys that built mine in 2008, also in East Kilbride, Was the Foreman a bloke called Gary? Some one had dragged an oven and a dishwasher from front door to position leaving four gouged lines over 15 feet of tiles. From what I have learnt, issues regarding the build quality are often due to the builders used, and so sometimes these issues can be localized to a particular development/s. We live on a slope which is somewhat worrying as enormous diagonal cracks are appearing. God help us. I against my better judgment have just moved into a 4 year old Charles Church property in Milton Keynes. Jon, 3 years down the road and i am still waiting for persimmon to sort out there shabby work, 62 emails, 29 phone calls, and visit from head of customer services still has not sorted things out, i got a solicitor involved and now they are finally looking at things. We offer American Persimmon trees that are self-fertile and have beautiful autumn foliage, … He has no idea what’s going on and keeps remarking how badly things have been handed over to him and that the site is a mess. They also noticed too many restrictive covenants in their contract; surely these should have been explained at the point of sale NOT EIGHT WEEKS AFTER their deposits and fees had been paid. If you are ever locked in the cloakroom again, for your information, the weakest part of the door is just above and below the lock. All outside work completed so in all we are now happy with what they have done I have yet to meet a good craftsmen on site and glad that I’m leaving it all behind. to practice on several occasions, as you say a 2 year old could do better all KEEPMOAT builders are good at is fobbing you off, and running around with tubes of mastic,cork,and so on, I have a Solicitor on my case now and looks like I’m going to court for the first time in my life I’m a pensioner but I will go on exposing these builders for as long as it takes,THEY SHOULD BE NAMED AND SHAMED, I have photos if you would like to see them,down loaded some on flickr & twitter other sites too. We have phoned and phoned and phoned and they don’t answer. This should be advertised on all your websites and brochures if they only build budget houses. The company left timber frame panels out to the elements of winter conditions. Time to get watchdog and papers involved I think. Because that is the only reason I can think anyone would speak up in their defence! The inspectors must be on a bonus! Unfortunately some very serious doubts are appearing which shows the “Help to Buy Scheme” is more of a subsidy to the “morally corrupt house builders” than genuine help for the “First Time Buyer.” There feels like there is no help.. I’ve seen bad reports about Persimmons and Taylor wimpey and Bovis homes, but believe me The Dorchester Group exceed all of these on bad workmanship. So, my question is; Has anyone yet taken Charles Church/Persimmon to court and had any results? Buy the bearing size tree and enjoy tasty persimmon fruit the same year. Many large house builders sack at will, give jobs to people who are not skilled, use contractors whose workmanship is almost non existent and as long as the home gets the NHBC they’re not concerned about being taken to court as they can afford it! How anyone would get a wheelchair in there beggars belief. Our main bathroom the shower that we paid extra for leaks, our ensuite leaks, all the downstairs panes of glass were scratched. At this point they reluctantly accepted their concessions but were bitterly disappointed by the “final finish” offered to them (standard not high spec). Bovis Homes, one of Britain’s biggest housebuilders, recently had to set aside £7m to repair poorly built new homes sold to customers, and its interim boss publicly apologised to customers.
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